OUR COMPLIMENTARY TRANSFER SERVICE (Geneva only unless otherwise arranged)
La Plagne Chalets Chalet Orshanti, Chalet Yogi, Chalet Bassey and Mustang Chalet - Saturday Arrival/Departure Day
To ensure our complimentary transfers are available, please book your arrival day flights to arrive on the Saturday afternoon as close to but NO LATER THAN 2:15pm as the bus will aim to leave at around 3:15pm from Geneva. Your departure day flights need to depart early afternoon as close to but NO EARLIER THAN 2pm from Geneva (the bus will leave between 07:00 and 08:30am depending on expected traffic).
Feel free to book an earlier arrival day flight or a later departure day flight if it makes more sense but you may have to wait at the airport to connect with your transfer or return flight
Complimentary transfers will normally consist of a shared coach with the other Alpoholics chalet (in the same village) so provided that there are no flight delays we will keep waiting times to a miniumum*.
Transfers from Aime or to Bourg St Maurice for the snow train are complimentary on arrival/departure days only, provided that the day trains are booked. Eurostar train arrive at Aime at 18.31. Trains do not depart from Aime on your return journey but depart from Bourg St Maurice at 09.50 or Moutiers at 10:11.
Important: If you wish to arrive on the early snow train and/or leave on the later snow train we can accommodate this but will need to know well in advance and extra cost may apply depending on numbers.
If you are arriving early in resort please note that you will not have access to your chalet until 16:30 as the chalet staff need the whole day to make the chalet gleaming for you.
There is no extra discount for self-drive.
Baby car seats and booster seats can be arranged for children and infants provided that all details on the booking form are correct.
Complimentary transfers are not available under any other conditions and it is your responsibility that all your group members are aware of these conditions.
* For delayed flights, the maximum we can wait is up to half an hour after the scheduled departure time in order to avoid compromising driver hours regulations. If your flight is delayed by more than this we will endeavour to arrange an alternative. You will have to pay for this initially but you will normally be able to reclaim this on your travel insurance if you have kept within these times.
Transfers may be by our own vehicles or by vehicles of other providers with whom we might make arrangements from time to time. It may sometimes be necessary to combine, on certain transfers, clients arriving or departing on more than one flight, which may require additional waiting time at the airport. Clients travel in our vehicles or other providers’ vehicles at their own risk. Transport around resort during the holiday is at the discretion of Alpoholics staff.
• IMPORTANT: Incorrect information that requires additional transfers be organized at short-notice will be charged at a minimum of 300 euros for up to 4 people. Additional seats will be charged at 90 euros per person thereafter.
• On clear days the normal transfer time from Geneva to La Plagne is 2hr30mins. Due to extreme mountain conditions during the season this is not always possible. Therefore occasionally we have to allow 4+ hours to transport you safely back which includes adequate time to check-in. The decision will reside with Alpoholics or whichever transfer company has been hired.
• We will always allow adequate time to get you safely and on time to the airport. However, there can be unforeseen exceptional circumstances that mean you miss your flight or train. Please note that for any costs incurred you will need to claim against your holiday insurance. We will provide any paperwork required to support your claim.